![]() The RMA number is essential for tracking your product and providing the proper service. Obtain an RMA number from Technical Support before you return the product and write the RMA number on the label. ![]() You must pay for any additional shipping options, such as express shipping and return of the defective part or unit. PROMISE pays for outbound standard shipping charges only. In the event of a replacement, the replacement unit is under warranty for the remainder of the original warranty term from purchase date, or 30 days, whichever is longer. We are now constrained by sales time and no longer lack interested. Attualmente disponibile: Promise Technology Pegasus R4i e J2i per Apple Mac Pro. When repairing returned product(s), PROMISE may replace defective parts with new or reconditioned parts, or replace the entire unit with a new or reconditioned unit. Using Apollo.io, weve solved the biggest problem for every business, the lead problem. Note that damage incurred due to improper transport or packaging is not covered under the Limited Warranty. You are responsible for the cost of insurance and shipment of the product to PROMISE. Include a copy of your proof of purchase.Write an attention line on the box with the RMA number.Include a summary of the product’s problem(s) Warranty & Support Return Policy: You may return for a full refund for the price you paid within 30 days of delivery any new computer purchased from Amazon that is 'dead on arrival', arrives in damaged condition or is still in unopened boxes.Use the original shipping carton and packaging.You must follow the packaging guidelines for returning products: Return ONLY the specific product covered by the warranty. If the product needs repair, the technician issues an RMA (Return Merchandise Authorization) number. The best customer service in the business along with the best warranty. The technician helps you determine whether the product requires repair. Apollo View All Info PO Box 112 High Falls, NY 12440 United States of America. Built for flexibility, Apollo provides both high-performance links to 1.2T, filling up fiber channels to their theoretical limits, as. Product model and serial number (required) Apollo programmable and open optical networks satisfy the economy’s insatiable appetite for bandwidth while providing network operators with future-proof solutions tailored to their individual business needs.If you suspect a product is not working properly, or if you have any questions about your product, contact our Technical Support staff, and be ready to provide the following information:
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